a passion for designer jewellery

Security Guarantee

At Jewellery Love the security of your online purchase information is very important to us. We have implemented numerous measures to ensure that purchasing online from us is 100% safe and secure.

How do we do it?

Your payment and order details are sent to us only across a secure connection using the Protx online payment service provider (PSP), backed by the VeriSign’s internet security infrastructure. All information is collected and encrypted on a secure server.

Unlike many sites who try to cut costs by using SSL, storing card information on their un-secure computers and processing the cards manually using a PDQ card terminal, Protx provides a high street bank approved, (such as LloydsTSB Cardnet) secure environment to take and process payment on behalf of online merchants.

When you proceed to our payment page, you can see that the pages are secure because the address in the address bar changes from being http:// to https://. You will also see a padlock symbol or key in the bottom bar of your browser.

This also means that all details are confidential while input on the Internet and stay confidential when passed to the PSP. The PSP is the only person/system which see your card details and we only reference your card using your order number. Even if we do a refund to you, we do not physically see your card details.

As an extra security measure, your credit card details will not be retained on our secure servers, this why you must re-enter your card details each time you purchase anything from the site.

Order offline

If your still not sure about ordering online, then you can always order over the telephone by contacting our sales hotline on +44 (0)161 215 2519

Pay by cheque or postal order

Your can order online and pay by cheque or postal order, simply place your order online enter your details, and at the payment page select pay by cheque or postal order print out your order and send payment via cheque or postal order to:

Jewellery Love
16 Downes Way
Kensington Park
Manchester
M22 4UD

Once payment has been recieved and cleared (which normally takes 5 working days) your order will be despatched.

Don't just deal with anyone!

As with any shopping environment, the most important aspect to security is doing business with a reputable company. When you do business with Jewellery Love, you are doing business with a well established company. Our reputation is built on providing the best products and services, while developing solid relationships with our customers.

Did you know?

It is far safer to transmit your credit card number over the Internet, using a Secure Server, than to give it to a waiter at a restaurant or read it aloud over a mobile phone!