a passion for designer jewellery

Privacy Policy

This privacy policy explains how we use information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

What information do we collect?

When you place an order we collect your name, e-mail address, mailing address, phone number and credit card information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. Please note we do not hold your credit card details after an order is processed for both your and our security, and hence you will be required to supply these details every time you order of the site.

Users can sign up as member to make shopping easier and retrieve this information with use of a unique username and password. Member information can be updated or deleted at any time by logging I to you account control panel.

What do we do with the information?

We will use the information to process orders and to provide a more personal shopping experience. From time to time we may provide your information to our customer service agencies for security and analysis purposes only in the prevention of fraud, so that we can monitor and improve the facility we provide.
We may also wish to provide you with information about special features on our website or any other services or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to remove@jewellerylove.co.uk, with the word remove in the subject field
We do not sell, trade or rent your personal information to other companies.

How we protect your information

In the interest of our customer's, we have taken all the necessary measures to register with the Data Protection Act. This means we are governed by law to hold your (our customer) data securely, only made available to authorised personnel and used solely for the purpose it was taken for, in this case the promotion of Jewellery Love goods and the services available on our web site.

All information held by Jewellery Love on their customers is kept private and confidential.

What about "cookies"?

This site does not make use of cookies.

Your Consent

By submitting your information you can censor the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to the use of your information in that way. Continued use of our website will signify that you agree to any such changes.

Further Info

Should you have any further queries regarding our privacy policy, please feel free to contact our customer service department using our contact form.